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Effective from January 30, 2024

Privacy Policy

This Privacy Policy describes how Veriv Africa collects, uses, and discloses your personal information through our website and mobile application (collectively, the "Services").

Information We Collect

Information you provide directly:This includes information you enter when you create an account, such as your name, email address, phone number, and demographic information.

Information we collect automatically:When you use the Services, we may automatically collect information about your device and usage, such as your IP address, browser type, operating system, pages you visit, and how you interact with the Services.

How do we use your information?

We use your personal information to:

Provide and improve our Services: We use your information to maintain the Services, and to personalise your experience.

Send you important information about the Services, such as changes to our terms of service or security updates.

Analyse and improve our marketing efforts: We may use your information to improve our marketing efforts by personalising the marketing messages you receive.

Comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with third-party service providers who help us operate the Services, such as data storage providers, email service providers, and analytics providers. We may also share your personal information with third-party partners for marketing purposes, but only with your consent. We will not share your personal information with third-party advertisers or marketing partners without your permission.

Your Choices

Regarding your personal information, you can:

Access and update your information: You can access and update your information in your account settings.

Unsubscribe from marketing communications:You can unsubscribe from receiving marketing communications by clicking on the "unsubscribe" button in any email you receive from us.

Delete your account: You can delete your account by contacting us at support@verivafrica.com

Data Security

We take steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no Internet transmission is ever completely secure or guaranteed.

International Transfers

Your personal information may be transferred to and processed in countries other than your own, which may have different data protection laws. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws.

Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services.

Contact Us

If you have any questions about this Privacy Policy, please contact us at
support@verivafrica.com